Port City Tele-Services

Port City Communication’s Tele-services offer a wide variety of solutions to help any type or size business. Our philosophy is that every phone call your business receives is important. Therefore, any missed call has the potential for lost revenue. Our → Read more →

Inbound Call Center – Open 24/7

Getting the information you require quickly and accurately is the most basic yet important responsibility of our Call Center operators. Our staff has been trained to provide the most efficient and professional service possible. If you’re missing calls – you’re → Read more →

Order Processing

Port City Communications Call Center offers order entry services 24 hours a days. Our friendly operators can process your customer’s order over the phone using your website or a custom built order form on our system. We can even warehouse, → Read more →

Employee Absence Tracking

Acculor is an employee time bank and absence tracking product designed to help a company track and control employee absenteeism. Conceived by co-owners Jim and Jeff Beckett and designed by many here on the Port City Communications team, Acculor has → Read more →

Fulfillment Services

Let me take this opportunity to introduce you to Port City Fulfillment Services. We are a high-quality complete service fulfillment center equipped to handle all of your order taking, warehousing, and shipping needs. We act as an extension of your → Read more →

Voicemail

Your Voice Mail can be accessed from any phone anywhere, allowing you to better manage people, time, and productivity. There are various options available from an individual voice mail box to complex multi-box systems, fax box, announcements boxes, and many → Read more →

Paging Services

A pager is a means of keeping you informed. Large and small companies alike consider the pager to be the heartbeat of their business. When someone wants to reach you they simply access our online paging system or dial your → Read more →