Port City Communications

     Port City Communication's Teleservices offer a wide variety of solutions to help any type or size business. Our
philosophy is that every phone call your business receives is important. Therefore, any missed call has the potential for lost revenue.
     Our Teleservices can be customized to fit your business needs. Services range from a simple voice mail box so you don't miss important calls, 24 hour Live operator Call Center, to our detailed Acculor service that can log and track employee absence time.
     The heart of our Teleservices is our award winning Call Center. Our staff is trained to provide your clients a good impression of your business. We pride ourselves on professional, courteous, and efficient service and are available 24 hours a day, 7 days a week, 365 days a year.
     Please take time to look at each service of interest individually. We are sure you can find something we can do to help your business succeed. If you need something you don't see, be sure to call because we still may have a solution for you. Contact us and request a quote.

     Getting the information you require quickly and accurately is
the most basic yet important responsibility of our Call Center
operators. Our staff has been trained to provide the most efficient
and professional service possible.
     Each of our clients has a customized account with their specific
instructions for handling their calls. Those instructions are followed
by our operations staff so they can obtain the information
needed and promptly dispatch that call, ensuring that routine
and emergency calls are received when and where you need
them 24 hours a day 365 days a year.
     Delivery options vary and include E-mail, Fax, Numeric and
Alpha Paging, Text to Cell Phone, and Voice Mail.

We refuse to fit into the stereo type of "Just the Answering Service" because we are much more than that - we
are an extension of your business. Our Award winning Call Center prides itself on excellence.
Remember, if you are missing calls you are losing money and we want to help. Contact us and request a quote.

Port City Communications Call Center offers order entry services 24 hours a days. Our friendly operators can
process your customer's order over the phone using your website or a custom built order form on our system. We
can even warehouse, pack, and ship your products right to your customer with our Port City Fulfillment services.
Contact us and request a quote.

     Acculor is an employee time bank and absence tracking
product designed to help a company track and control
employee absenteeism.
     Conceived by co-owners Jim and Jeff Beckett and
designed by many here on the Port City Communications
team, Acculor has shown to be an innovative and necessary
solution for many businesses.
     Acculor has been proven to cut employee absenteeism
and save time and money by accurately tracking and coding
employee absences. The product is customized to your
company's policy or union contract. It has also been
embraced by companies, employees, and unions alike
because Port City Communications is a third neutral party.
     For more Information go to www.acculor.com
     Contact us and request a quote.

     Let me take this opportunity to introduce you to Port City Fulfillment Services. We are a high-quality fullservice
fulfillment center equipped to handle all of your order taking, warehousing, and shipping needs. We act as
an extension of your company, offering personalized, professional service to your customers. By outsourcing to
us, we can save you precious time and money, allowing you to focus on marketing and production.
     Port City Fulfillment offers various levels of service for order placing, warehousing, inventory, packaging, and
shipping. We provide a 24-hour, 365-day-a-year live order taking center. We also process orders via fax, mail,
and the Internet. Port City Fulfillment does the authorizing of credit cards (your merchant account or ours),
invoicing, picking, and packaging of orders within 24 hours of receipt. Our centralized Midwestern location will be
a valuable asset to your company. We will tailor our services to satisfy all of your requirements at a cost you will
appreciate. For more detailed information, please go to www.portcityfulfillment.com or see our quote page.
     Port City Fulfillment Services, a division of Port City Communications, was incorporated in 1961 to provide
phone answering services. This service has grown to include a full range of services to assist our customers with
order placement and shipping of books, software and related materials.
     To find out more about the ordering services that Port City Fulfillment offers visit our Services pages. Contact
us and request a quote.

Port City Communications is an agent for Verizon Wireless who has the
largest, most secure, and reliable wireless network.
With a large selection of phones, pdas and accessories.

In today's wireless industry it is not just about making a phone call. With a touch of a button you can also receive
your Calendar, Schedule, Contacts, any unopened e-mail, reply and wirelessly synchronize with your desk top
from almost anywhere wirelessly. These units can replace your lap top computers by storing files, price sheets,
spread sheets, Power point presentations and what ever you need to have with you on the road. You can even
complete credit card transactions. There are over 80,000 different applications that can be downloaded. Contact
us and request a quote.

Click for America's Choice Coverage Area.

Your Voice Mail can be accessed from any phone anywhere, allowing you to better manage people, time, and
productivity. There are various options available from an individual voice mail box to complex multi-box systems,
fax box, announcements boxes, and many other options. We can even program your Voice Mail to alert your
pager when you receive a message.
Using Port City Communications Voice Mail also frees you from the cost and maintenance of purchasing and
owning your own equipment without the loss of any functionality. Contact us and request a quote.

     A pager is a means of keeping you informed.
Large and small companies alike consider the
pager to be the heartbeat of their business.
     When someone wants to reach you they simply
access our online paging system or dial your pager
number from any telephone. You are now connected
to you clients, suppliers, and team members!
     Our customers tell us in addition to their business
uses, a pager keeps them accessible to family
members during and after business hours.
Contact us and request a quote...

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